Bland inclusive design is bland

Recently, Jared Spool of UIE published a short post asking whether designing for everybody leads to bland results. He argued that in order to avoid acceptable, but anodyne and uninspiring design solutions, design teams need to focus on a given group at the expense of others. The analogy he used was a restaurant that focuses on a particular cuisine and concentrates on achieving excellence in that area rather than trying to cover all tastes. Does that mean he’s suggesting there’s a problem with inclusive design?

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The role of accessibility in the usability profession today – and tomorrow

I had the honour of taking part in a panel session discussing How Does Accessibility Fit into Today’s Usability Practice? at the Usability Professionals’ Association Conference (UPA 2010) in Munich last week. The session was organised by Shawn Henry of the W3C Web Accessibility Initiative and provided an opportunity to debate the challenges of promoting and supporting accessible ICT design within a wider usability context. A number of interesting discussion points emerged – here are my reflections on the panel session.

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Finest worksong

I had the great pleasure recently of giving a talk at the Universitat de Barcelona‘s Department of Library and Information Science (in Catalan). It was organised by Mireia Ribera, and attended by staff and students on the Masters of Digital Content Management course, and I’m very grateful to Mireia for the invitation to talk, and to visit such a beautiful city!

I’d been asked to give a perspective from the UK on developments in web accessibility over the years, and in putting together my talk, I ended up with a 10 year biography of web accessibility. I thought this was a nice, round figure, given that it’s almost 10 years to the day since version 1 of WCAG was published by the W3C on 5th May 1999; and nearly 10 years since I started working in this area as a researcher/consultant in the newly formed Digital Media Access Group.

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